I had a massive sewer main backup into my lower bathroom, bedroom and walk-in closet. I called 1st Restoration (Dante – owner) at 8 am and Dante showed up at 10:30 am to start the cleanup of the black-water (sewer) inundation. He worked diligently over a period of one month to clean up the mess. This including removal of all floor coverings, furniture and clothing and the extraction of approx. 300 gallons of black-water. Then started a period of a couple of weeks of drying while Dante worked on tearing out 3 feet of plaster/dimple board on all walls. Then came the tedious task of sanding all studs and applying disinfectant. Dante worked a total of 21 out of 31 days including 4 Saturdays. He did a very thorough and conscientious job of cleaning up the mess caused by the sewer backup. After the testing showed there was no lingering effects of the black-water Dante did a lot of the finish carpentry repair. I would recommend 1st Restoration to anyone who needed remediation of water damage.
Ronald Manaker, Redondo Beach CA
1st Restoration saved the day at our house when we had water damage at our house earlier this year following improper installation of solar panels. We had two separate incidents requiring removal of walls and flooring and drying machines in about 3-4 areas of our house for about 15 days in total over two months, and emergency water removal from our flat roof. It was a terrible, stressful and very expensive situation, but Dante Palomino was very attentive to detail, trustworthy and extremely importantly, very careful with our pets, including our new puppy who hadn’t yet learned ESL or any commands. Dante was flexible in scheduling appointments and went out of his way to address our emergency. Of course the price of the work changes up until the minute it is over – that is the nature of water damage and emergency restoration! No one can know how bad it is or what needs to be done until you open the wall, floor, etc., and the amount of work depends on so many variables. It is generally understood that an estimate is just that, not a fixed price guarantee. Dante was also very generous with his time and very reasonable in the charges for the work done, which was reported perfectly in terms of insurance company requirements and based on clearly stated rates. I highly recommend 1st Restoration and have Dante’s number on speed dial!
Iran H., Beverly Hills CA